Case Study: Refurbishment of Norbury Library

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Project Purpose

Client Project manage the refurbishment of Norbury Library, which included new roof, installation of a new lift, external repairs and complete internal refurbishment.

Scope

Overall responsibility for the day-to-day management of the project through the full project lifecycle, as a client project manager, including development and production of a full suite of project documents and regular progress reporting
Deliver the client-side duties as per the CDM Regulations 2015
Logistics project management in terms of the overall programme of work and including the management of the building clearance, arranging of storage, storage returns and sourcing available council storage cabinets for reuse at the library
Supporting the development of the works specification and procurement of professional service providers
Support the procurement of Furniture Purchase
Overall budget management including extensive VE exercise and final cost reconciliation
Preparation, support and attendance at resident engagement events
Supporting the development and submission of planning applications

“Waltham Forest instructed OCG to carry out a review of our Facilities Management service. The team were professional, and engaged with our staff and stakeholders in a manner that meant everyone felt comfortable and at ease in discussing what works well and not so well. OCG provided regular project updates, had a flexible approach and a delivered a detailed report with improvement opportunities that everyone could understand and follow. We were very happy with the outcome and look forward to working with the team again in the future”.

Craig Egglestone – Waltham Forest Council

The Facilities team at Tower Hamlets have worked with Consultants from OCG on many different projects over the past 10 years or so. This has included Procurement support, service review, the implementation of the Corporate Landlord operating model and Asset Management software advice and services. The Consultants are professional, knowledgeable, thorough and easy to work with.

Sam Brown – London Borough of Tower Hamlets

OCG have been appointed by Croydon to support the delivery of a range of projects over the past few years. Projects have included drafting the Asset Strategy, delivering our property review programme and the delivery of capital projects. The team are diligent, professional and work with all stakeholders to deliver excellent outcomes for the Council.

Steve Wingrave – Head of Asset Management and Estates