ICT Solution


TF Cloud Elmbridge Borough Council

Project Purpose

  • Implementation of Asset Management Software to support Property & FM Service Delivery
  • Implementation of Property, Estates Management, Helpdesk Module & Works Ordering Modules
  • Streamline business processes and procedures
  • Support financial management

Scope and Outputs

  • Client Project Management
  • Facilitating staff workshops to agree module configuration
  • Familiarisation workshops with client
  • Data collection and cleansing including research
  • Development of Software tests scripts and the facilitation of User Acceptance Testing (UAT) ,
  • Go live support was given during software launch
  • Delivered within 12 weeks of instruction to support new financial year
  • Development of quick reference guide

Approach

  • Structured approach Prince 2 Project methodology
  • On-site workshops, staff one to ones and guidance
  • Regular reporting of progress including dashboards, action logs and project board meetings